FAQs

How do the 12 ice packs work?

The vest uses 6 packs at a time. We provide 12 total so you can keep 6 frozen in the free thermal bag while wearing the others. Just swap them out for non-stop cooling.

What does the 1-year warranty cover?

From the date you receive your order, we provide a comprehensive warranty of up to 1 year, covering all manufacturing defects—including issues such as stitching, adjustable shoulder straps, and ice pack leakage.

How long does the cooling last?

Expect 1.5 to 2 hours of core relief per set. With the included spare set and thermal bag, you can easily extend your cooling time to 3+ hours.

Is the vest machine washable?

Yes. Remove ice packs, then machine or hand wash.

Customer Reviews